Create a Setup or Dynamic profile
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Before creating a Knox Configure profile, decide which edition to use: Setup or Dynamic. After you choose the profile type, you can customize the settings in the Knox Configure dashboard. Ensure you have correctly specified the correct device type, as phones and tablets utilize different licenses and somewhat different settings than Knox wearable devices.
Select an edition
Select the profile type to utilize with a phone or tablet.
To select the Knox Configure profile type:
- In the Knox Configure console, select PROFILES.
- Select the Create new profile button.
- You are prompted to choose a profile type, Setup or Dynamic.
- When you have made your choice, click the Select button.
NOTE - To date, if a device is configured and its assigned profile is changed, a profile push update is made regardless of the profile's edition (Setup or Dynamic). New rules are now in place to restrict Setup edition profiles from receiving a push update. A Dynamic profile can still push update another Dynamic edition profile, and a Setup edition profile can still push update a Dynamic edition profile. However, a Setup edition profile can no longer update another Setup edition profile, nor can a Dynamic edition profile push update a Setup edition profile.
Setup edition
The Setup edition allows you to deploy settings and profiles once with no additional incremental updates. To change a device configuration after initial policies are set,
devices must be factory reset and the new policies must be re-applied. The Setup addition includes:
- Options to customize the device home screen and lock screen
- The ability to deploy company-branded booting and shutdown animation files.
- Connectivity settings including:
- Wi-Fi
- Bluetooth
- GPS
- NFC
- Airplane mode
NOTE - A lock menu is now available for just devices configured with a dynamic edition Knox Configure profile, and is no longer available for setup edition profiles. If some of the selected target devices are currently assigned a Setup edition profile, the lock menu is disabled until just Dynamic edition devices are selected for update.
Dynamic edition
The Dynamic edition allows you to dynamically push updates for settings, content, and apps. In addition to the all features in the Setup edition,
the Dynamic edition includes:
- ProKiosk mode - Create a special-purpose device by managing the following settings:
- Status bar - Show or hide the entire status bar, clock, or system icons.
- Input method - Prevent the user from changing the input method.
- Power dialog exit UI - Determine the menu items that appear when the user long presses the power button.
- Whitelist and blacklist apps - Allow or deny users from installing specific apps.
- Shared devices - Allows multiple users to use the same device without sharing data and files.
Provide profile information
In this section, provide some basic device profile information.
NOTE - The Knox Configure portal does not support these special characters (# / $ * % ^ & \ ( ) + ? { } [ ]). Ensure they are not utilized when inputting characters during profile creation.
General information
- Knox version number - To find the version number on devices, go to Settings > About device > Software info.
- Model number - To find the model number on devices, go to Settings > About device > Model number.
- Select other if you want to type a model that is not included on this list.
- Enterprise Edition - Either select a supported S8 or above Enterprise licensed device from the Model number drop-down menu, or select Other and enter the supported model. Once entered, the Enterprise Edition checkbox displays to ensure this profile is created uniquely for an Enterprise Edition device. Once an Enterprise Edition profile is created, switching between an Enterprise and non-Enterprise profile is not permitted in order to prevent configuration complication.
Profile
- Profile name - Enter a name not already used by an existing profile in your organization.
- Profile description - Use the optional field to provide an extended profile description to further distinguish this profile from others that may contain similar attributes,
Additional User License Agreement
- Click Add new EULA.
- Enter the following information:
NOTE - Ensure you review the EULA before submitting your profile. Once you've submitted your profile, you cannot edit the EULA, even when deploying profile updates.
Enrollment screen
- Company name
- Address 1
- Address 2
- Support phone number
- Support Email
Enrollment settings
- Allow end users to cancel customization - If you don't select this option, devices automatically enroll in Knox Configure after the device profile has been approved.
- Display Enrollment screen after factory reset - If you don't select this option, devices automatically enroll in Knox Configure after they have been factory reset.
Submitting profile information
Submitting a profile saves the changes to a profile's configuration on the Knox Configure portal. Submitting and pushing a profile saves the profile's configuration within the Knox Configure portal and then automatically pushing the profile update to applicable devices.
NOTE - The ability submit and push a profile update is only available to dynamic edition Knox Configure profiles.
If the Edit button is selected to modify a profile configuration, but no updates are actually made, only the Submit button will display because there are no changes to actually "push" to the device.
Select a license
Select a license to apply to this Knox Configure profile. Only active licences compatible with this profile are displayed. To select a license:
- Click the radio button under License name.
- Press Next.
NOTE - Enterprise edition profiles and devices can only be supported by Enterprise edition licenses. Under the Profiles, Devices and Licenses tabs, Enterprise editions are marked with an EE icon for easy identification.
Select applications
Select relevant applications to utilize with your device profile.
- Highlight the applications you need.
- Click Next.
NOTE - For more information on selecting applications for a Setup, Dynamic or Kiosk based profile, refer to the following: