Providing KC feedback
A user feedback page is available within the KC portal allowing users to convey portal usability feedback, by subject and description, to a dedicated Knox KC Email distribution. Users can optionally contact Samsung Knox support if their issue requires Samsung Knox Support escalation.
To leave feedback for the Samsung Knox KC team:
- Select the Feedback link from the upper right-hand side of the KC portal.
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Provide a Subject name for your feedback so the support team can better group and categorize the feedback for potential portal improvements. While providing a Subject is optional, it's recommended to better assist the Samsung Knox Support team.
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Refer to the What would you like to tell us? field to provide descriptive text for your KC feedback. This is a required field.
NOTE — Select the KC Support pages or submit a support ticket links if you have a specific bug or issue that warrants support escalation to resolve a technical problem.