Device states
Devices submitted into Knox Configure progress through the following states when assigned profiles and configurations are pushed to the device:
NOTE - For information on a selected device's unique device details and device log, go to:
Deploy devices.
- Unassigned — This device is uploaded into Knox Configure, but there are no profiles yet assigned.
- Profile assigned — A profile was assigned to this device, but the device has yet to been configured. For example, the device may not have been powered on since a profile has been assigned.
- In progress - A device profile assignment has been made and the subsequent device configuration is in progress and pending completion.
- Error - A problem was encountered during device configuration rendering the incomplete. For more information, go to Configuration errors.
- Cancelled by user —The end user has skipped the device profile configuration. It must be restarted to configure the device.
- Configured — This device has successfully received the Knox Configure profile or the profile update has been pushed successfully.
- Failed — This device has failed to receive the profile, or a profile update was not successfully pushed.
- Updates pushed — A profile update has been pushed to the device, but the device still processing the update and updating.
- Locked - This device has been locked in Knox Configure. The device's IT admin can unlock the device or the device end user can input a provided password. Locked devices remain in their locked state even after the device's profile in unassigned.